Policies & Governance
Governing Responsibly. Acting with Integrity.
Driving responsible decision making and
long-term sustainability.
Corporate Policies
Complaints and Appeals Policy
BlueCHP is committed to ensuring that any person or organisation using services provided by BlueCHP or affected by its operations has the right to lodge a complaint. BlueCHP is committed to providing fair and just reviews of complaints and that they are addressed promptly and appropriately.
A complaint may be made in person, by email, letter, or telephone, and in most cases, a Complaints & Appeals Form will need to be completed.
Privacy Policy
Privacy is important because the people we deal with at BlueCHP expect us to handle their personal information properly and we have a legal obligation to do so.
This policy sets out how BlueCHP Limited (‘BlueCHP’) collects, uses, discloses and manages your personal information and how BlueCHP complies with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (‘APP’). Any personal information outside Australia will be treated in accordance with the applicable law.
Whistleblower Policy
BlueCHP Limited ACN 128 582 383 (‘BlueCHP’) (the ‘Company’) is committed to high standards of behaviour and conduct in its business activities and encourages the reporting of behaviour which fails to meet this standard. This policy has been adopted to provide a safe and confidential environment where such concerns can be raised by whistleblowers without fear of reprisal or detrimental treatment.
Governance
Governance Principles
BlueCHP’s governance arrangements are consistent with the ASX Corporate Governance Principles and Recommendations (4th edition) and the ACNC Governance Standards.
The BlueCHP Board understands that exemplary boards have robust and effective social systems. The Board operates in accordance with its Board Charter and provides oversight of its group structure through its Subsidiary Governance Guidelines.
Performance reviews of the Board and Board committees are conducted annually under the scrutiny of the company secretary and periodically by an external independent professional. Conflicts of interest and independence are managed continually. BlueCHP reviews directors’ remuneration annually by a methodical and transparent policy process.
Board Committees
The Board’s committees assist the Board to meet its responsibilities following the Board’s delegation through terms of reference and are as follows:
- Audit and Risk Committee
- Governance, Nominations & Remuneration Committee
Board Composition
The Constitution specifies that the minimum number of directors is three and maximum nine.
Board Responsibilities
The Board is responsible for the corporate governance of BlueCHP.
It performs this role adhering to the Board Charter. The principal role of the Board is to ensure the long-term prosperity of the BlueCHP group by setting broad strategies and policies and ensuring that they are effectively implemented by management.
The Board carries out this role primarily by:
- Setting and approving the overall strategic direction;
- Oversight of management;
- Approving the statement of values which underpins the desired culture;
- Approving major decisions, major capital expenditure, significant financial decisions and delegations of authority;
- Approving the business plan and budget including forecasts and monitoring progress against them;
- Establishing and measuring financial and non-financial key performance indicators;
- Overseeing management’s performance against the company’s risk management framework;
- Overseeing the BlueCHP approach on sustainability (ESG);
- Overseeing the integrity of reporting systems and audits;
- Monitoring subsidiary company performance;
- Ensuring the company meets regulatory compliance;
- Approving the entity’s remuneration framework;
- Developing succession planning for the Board and key executives; and
- Evaluating and monitoring the performance of the Board and the CEO.
The Board has delegated to senior management responsibility for a number of matters, including:
- Managing BlueCHP’s day to day operations in accordance with Board approved authorisations, policies and procedures;
- Developing BlueCHP’s business plan and annual budget including forecasts, recommending them to the Board for approval and managing BlueCHP’s day to day operations within that plan and budget; and
- Implementing corporate strategy and making recommendations on significant corporate.